Shipping policy

We want shopping with Rue Gear to feel simple and worry-free. If you ever need help, just email us we’re always happy to assist. You can reach us at info@ruegear.com and we aim to respond within 12 hours.

United Kingdom

All UK orders are shipped free of charge using Royal Mail Tracked 48.

  • Orders are dispatched within 24 hours on business days.
  • Delivery usually takes 2–3 working days.
  • You’ll receive tracking details as soon as your order is on its way.

International

We also ship internationally.

  • Shipping costs for orders outside the UK are calculated at checkout.
  • Delivery times vary depending on location.
  • Any customs or import charges are the responsibility of the customer.